Refund Policy

Last Updated: June 2026

Introduction/Purpose

This Refund Policy outlines the terms and conditions under which Pillowfluffing will process refunds for services provided through the website pillowfluffing.info. This policy is designed to ensure transparency and fairness while providing maximum legal protection to Pillowfluffing. By using our services, you agree to the terms outlined in this policy.

Scope and Applicability

This policy applies to all users of pillowfluffing.info who purchase services from Pillowfluffing. It governs all transactions and interactions related to refunds for services rendered. This policy is applicable within the jurisdiction of the United States.

Definitions

  • "Services" refers to the software as a service (SaaS) offerings provided by Pillowfluffing through pillowfluffing.info.
  • "User" refers to any individual or entity that accesses or uses the services provided by pillowfluffing.info.
  • "Refund" means the return of funds to the User for services that have been paid for but not satisfactorily delivered according to the terms of this policy.

Main Policy Content

1. Refund Eligibility

Refunds may be requested under the following circumstances:

  • If the services provided were not delivered as described in the service agreement.
  • If the User experiences technical issues that prevent access to the services for a period exceeding 72 hours, provided that the User has notified Pillowfluffing of such issues in a timely manner.
  • If the User cancels their subscription within the first 30 days of the initial purchase, provided that the User has not utilized the services beyond a reasonable trial period.

2. Refund Request Process

To initiate a refund request, Users must:

  1. Contact Pillowfluffing via email at [email protected] or by phone at +15394399086.
  2. Provide a detailed explanation of the reason for the refund request.
  3. Submit the request within 30 days of the transaction date.

3. Refund Processing

Upon receipt of a valid refund request, Pillowfluffing will review the request and respond within 14 business days. If approved, refunds will be processed using the original payment method. Users will receive a confirmation email once the refund has been processed.

User Rights and Obligations

Users have the right to:

  • Request a refund in accordance with the terms outlined in this policy.
  • Receive clear communication regarding the status of their refund request.

Users are obligated to:

  • Provide accurate and complete information when submitting a refund request.
  • Notify Pillowfluffing of any issues with the services in a timely manner.

Limitations and Disclaimers

Refunds are not available under the following circumstances:

  • If the User has violated any terms of service or engaged in fraudulent activity.
  • If the User has exceeded the reasonable trial period as defined in this policy.

Pillowfluffing reserves the right to refuse any refund request that does not comply with this policy. Furthermore, Pillowfluffing shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the services, even if Pillowfluffing has been advised of the possibility of such damages.

Data Protection/Security

Pillowfluffing is committed to protecting the privacy and security of User information. All refund requests will be handled in accordance with our Privacy Policy, which outlines how we collect, use, and protect personal data.

Changes to Policy

Pillowfluffing reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting the revised policy on pillowfluffing.info. Users are encouraged to review this policy periodically to stay informed of any updates.

Contact Information

If you have any questions or concerns regarding this Refund Policy, please contact us at:

Company: Pillowfluffing
Phone: +15394399086
Email: [email protected]
Address: MetLife Building, 200 Park Avenue, Floor 12, Office 45, New York, NY 10166, United States

Governing Law and Jurisdiction

This Refund Policy shall be governed by and construed in accordance with the laws of the State in which Pillowfluffing is incorporated, without regard to its conflict of law principles. Any disputes arising from this policy shall be resolved in the competent courts of that State.